Shipping policy
HALLELUJAH HOOVES SHIPPING POLICY
At Hallelujah Hooves, each piece is made with care and intention. Because our items are made to order, please allow the following processing and shipping times.
Processing Time
All apparel is made to order.
Production time: 2–6 business days
During peak seasons or new collection launches, processing times may be slightly extended.
Shipping Time
Standard U.S. Shipping: 2–6 business days
Shipping timelines begin after production is complete.
You will receive tracking information via email once your order ships.
Address Accuracy
Please double-check your shipping address at checkout. Hallelujah Hooves is not responsible for packages sent to incorrect or incomplete addresses provided by the customer.
Lost or Delayed Packages
Once a package is handed off to the carrier, delivery is outside of our control. If your package is significantly delayed or appears lost, please contact us and we will do our best to assist.
Damaged Orders
If your order arrives damaged, please contact us within 7 days of delivery at
hallelujahhooves@gmail.com with photos and your order number. We will gladly make it right.
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